We learned on the day we were supposed to check-in that the apartment we had reserved was no longer available. Hotels.com offered the Sanctum International Serviced Apartments as a replacement for our four-night stay. Although we were unhappy to have to accept a place, we had not personally chosen and at the last minute, we were happy with the offer when we got to the place. The staff were very professional, knowledgeable and courteous. They helped us with any question about directions we had. the apartment looks new or newly updated, was very clean, spacious and fitted very well with our needs. the is not central London but one can easily access any central London destination in a short ride. The neighborhood is not a tourist area so the vibe is very different. Recommended for big families or large groups. I will definitely stay there if I have the opportunity in the future.

The location is great next door to Starbucks and easy access to bus (2 min walk) near to groceries and all shops. The building is secure and safe. Super clean and the apartments are spacious with all appliances available. Above all the staff are helpful, friendly and cooperative. The best team of staff I came across through my visits around the world. the space is bigger than any other apartments in London and suitable for all families. Felt at home.

I am writing on behalf of the entire ALGhamdi family I would like to express my thanks and appreciation for the service and care I received at Sanctum Hotel from 6th August to 23rd  August  2019 specially for Mr. Salim Lechguel, Manager Michelle Mojzis and Mrs. Hoeey from the reception. We had a wonderful 17 days of vacation, and I have recommended Sanctum Hotel to all of my colleagues, friends and family. Thank you again for such outstanding service.   Sincerely,   Khalid ALGhamdi

We have been there with a 6 and a 1 Year old child and had the Apartment with 1 bedroom, one living room, one kitchen and a bathroom. Everything was clean and the employees were very friendly. All in all. . Thumbs up...next time again.

Absolutely fantastic from the moment we booked via phone until we left after a 6 night stay. We were 3 adult family members in a one bedroom with living area and small kitchen. The bed was comfortable and the sofa bed was as comfortable as any sofa bed can be. The kitchen with a washer/dryer combo saved us on food costs and allowed you to travel light as we could wash clothes while there. The location is an easy 7-10 minutes’ walk from the tube station and right next to a bus pick up and close to over ground trains. The apartment was immaculately clean and spacious, especially for European standards. There are restaurants right nearby and a small grove store a couple doors down. The area was very convenient and I never felt unsafe there. The staff were excellent and helpful. I would stay here again without hesitation.

Exquisite rooms with fully equipped kitchen, living room and maid services offered as standard.

Staff were very helpful and kind. A very quiet place. Customer Service & Housekeeping - Excellent Service.  

Apartment was clean, comfortable. Customer Service was excellent from start to finish. Would recommend to family and friends. Overall Experience - Wow

We couldn't have hoped for a better place. Everything was perfect, felt like home. Very comfortable and well supplied apartment. The trip was excellent and a great part of it was because of staying here.

We had a great time. Thank you so much. Excellent: Cleanliness - Comfort - Friendly Staff - Security